Support
A walk didn't show up
Walks need five minutes or more at walking pace with your iPhone on you. Pull down on Today to refresh. Steps from a slow stroll still count in Steps, just not as a walk.
My steps are higher than my walks
That's expected. Steps, distance, floors and energy count your whole day, so they match the Health app. Minutes walked and fast walking count only your walks: five minutes or more at walking pace. Moving around the house adds steps, not walking minutes. Heart rate is the average during your walks.
Nothing shows at all
Simple Walker needs to read Apple Health. Open the Health app, tap your picture, then Apps (or Sharing, Apps), Simple Walker, and turn on every type.
Notifications don't arrive
In Simple Walker, open Settings and turn on "Tell me when I beat my usual", then allow notifications. They come at most once a day, only for good news, and within about an hour of the walk.
No heart rate
Heart rate comes from an Apple Watch. Without one, everything else still works.
Miles or kilometers
Simple Walker follows your iPhone's region settings.
Still need help?
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